Privacy Policy
Last Updated: November 1st, 2025
NUBELIX Limited (‘ NUBELIX ‘, ‘we’, ‘our’, or ‘us’) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website, purchase products, or interact with our downloadable digital materials and services. This policy complies with the European Union’s GDPR, Canada’s PIPEDA, and U.S. data protection laws including CCPA and CPRA.
1. Scope and Consent
This Privacy Policy applies to all visitors, customers, and users accessing NUBELIX’s digital products, itemized downloadable materials, and merchandise. By accessing or using our website, you consent to the collection, processing, and use of your data as described herein. If you do not agree with this Policy, you must discontinue use of our services immediately.
2. Information We Collect
We may collect the following categories of data:
• Identity Data: Name, title, date of birth, and contact information.
• Transaction Data: Purchase records, payment confirmation, and order details.
• Technical Data: IP address, browser type, device identifiers, and access logs.
• Communication Data: Emails, chat logs, and correspondence with customer support.
• Marketing Data: Preferences regarding promotional communications.
3. Legal Basis for Processing (GDPR Article 6)
We process your personal data on the following lawful bases:
• Performance of a contract – to fulfill orders and provide services.
• Legal obligation – for accounting, tax, and regulatory compliance.
• Legitimate interest – to improve our services and prevent fraud.
• Consent – for marketing communications or analytics tracking.
4. How We Use Your Information
We use your data to:
• Process payments and deliver products.
• Provide customer support and account services.
• Notify you of product updates or legal changes.
• Improve and personalize our offerings.
• Comply with legal obligations and resolve disputes.
5. Data Sharing and Third Parties
We do not sell or rent personal data. However, we share limited data with:
• Payment processors and financial institutions.
• Shipping and logistics providers.
• IT, analytics, and marketing service providers under data processing agreements.
• Government or regulatory bodies when required by law.
6. International Transfers
Data may be transferred outside your country of residence, including to the United States or Canada. NUBELIX ensures such transfers are protected under Standard Contractual Clauses or equivalent safeguards.
7. Data Retention
We retain personal data only as long as necessary for the purposes collected, or as required by law. Transaction and accounting data are typically retained for seven years.
8. Data Subject Rights
Depending on your jurisdiction, you have the right to:
• Access your personal data.
• Request correction or deletion.
• Object to or restrict processing.
• Withdraw consent at any time.
• Request data portability.
To exercise these rights, contact [email protected]
9. Data Security and Breach Notification
NUBELIX implements encryption, secure servers, and role-based access controls. In the event of a data breach posing a risk to your rights, we will notify you and the relevant data authority within 72 hours.
10. Children’s Data
Our services are not directed toward children under 16 years of age. We do not knowingly collect personal data from minors.
11. Cookies and Tracking
We use cookies and tracking technologies to enhance user experience. Please refer to our Cookie Policy for full details.
12. Liability and Indemnification
NUBELIX shall not be liable for indirect, incidental, or consequential damages arising from misuse of data beyond its control. Users agree to indemnify NUBELIX for claims arising from misuse or violation of this Policy.
13. Contact Information
Questions or requests should be directed to [email protected]
14. Updates to this Policy
NUBELIX reserves the right to update this Policy periodically. Continued use of the website constitutes acceptance of the revised terms.