Shipping policy

October 8th, 2026

At Melior Mundus, we take great care in preparing, packaging, and shipping every order. Our Products are created as meaningful and lasting pieces, and we are committed to ensuring that your purchase reaches you safely and in excellent condition.

Shipping

Order Processing and Delivery

Orders are carefully inspected and prepared for shipment before leaving our facility.

Orders are generally delivered within 14 business days after payment has been confirmed, including processing and shipping. Products that are made to order, customized, or require special preparation may require additional time. Any applicable extended time will be communicated to you.

Shipping Times

Estimated delivery times depend on the destination, shipping method, and carrier.

Any delivery times displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.

Once an order has been shipped, you will receive available tracking information.

Melior Mundus is not responsible for delays caused by circumstances beyond our reasonable control, including carrier delays, customs processing, weather conditions, natural disasters, strikes, or other unforeseen events.

International Shipping, Customs & Duties

Melior Mundus may ship Products internationally.

For orders shipped to the United States, duties, taxes and import fees are prepaid at checkout and shown as a separate line in your order: there is nothing to pay on delivery.

For other destinations, unless otherwise expressly stated at checkout, you are responsible for any applicable:

• customs duties;
• import taxes;
• VAT or other local taxes;
• customs clearance fees;
• brokerage fees; and
• other charges imposed by the destination country.

Customs policies vary by country, and Melior Mundus cannot guarantee that a shipment will not be subject to additional charges.

You are responsible for providing accurate shipping and contact information and for complying with applicable import requirements in the destination country.

If a shipment is refused by the recipient or cannot be delivered because you have failed to pay applicable customs duties or taxes, provided incorrect shipping information, or have otherwise failed to accept the shipment, any resulting return shipping, customs, handling, or other costs may be deducted from any refund or charged to the customer.

Delivery

You are responsible for providing a complete and accurate delivery address.

Once an order has been delivered to the address provided by you, Melior Mundus is not responsible for loss, theft, or damage occurring after delivery, except where required by applicable law.

For high-value products, you are encouraged to ensure that someone is available to receive the shipment.

If the tracking information indicates that a package has been delivered but you cannot locate it, the customer should first contact the shipping carrier and notify Melior Mundus promptly.